Industry guides

Product management for electric scooters

Learn the essential skills and strategies for effective product management in the electric scooter industry.

Electric scooters have become a popular mode of urban transportation, and with good reason. They provide an eco-friendly, affordable, and efficient way to move around cities. But as demand continues to grow, so does the need for effective product management in the electric scooter industry. In this article, we will delve into the many facets of product management for electric scooters, from understanding the market to production and supply chain management.

Understanding the electric scooter market

Before we can dive into product strategy, we must first understand the electric scooter market. The market is constantly evolving and adapting to new trends and technologies. To stay competitive, it is crucial to keep an eye on key market trends and growth drivers. Additionally, it is essential to know your target audience and user demographics, as this will inform product development and marketing efforts. Finally, a competitor analysis is crucial to understand market positioning and identify areas for differentiation.

Key market trends and growth drivers

The popularity of electric scooters is due in large part to growing urbanization, rising fuel costs, and an increased focus on environmental sustainability. As cities continue to grow, traffic congestion and air pollution have become significant concerns, making it clear that alternative modes of transportation are a necessity. Furthermore, electric scooters are a great solution for those who want to avoid the hassle of finding parking spaces in crowded cities. They are also an affordable alternative to traditional modes of transportation, such as cars and public transportation.

Another significant growth driver for the electric scooter market is the rise of technology, particularly the internet of things (IoT). With the advent of IoT, electric scooters can now be connected to the internet, allowing riders to track their rides, monitor battery life, and even lock and unlock their scooters remotely. This technology has made electric scooters more convenient and accessible than ever before.

Target audience and user demographics

While electric scooters appeal to a broad demographic, it's important to know who your primary audience is to tailor marketing and product development accordingly. Urban commuters, college students, and tourists are common demographics that are drawn to the convenience and affordability of electric scooters.

Urban commuters, in particular, are a key demographic for electric scooter companies. With traffic congestion and limited parking options in cities, electric scooters offer a fast and convenient way to get around. They are also an affordable option for those who don't want to spend money on gas or public transportation.

College students are another important demographic for electric scooter companies. Many colleges and universities have large campuses, and electric scooters offer a quick and easy way for students to get from one end of campus to the other. They are also an affordable option for students who may not have a car or who don't want to pay for parking on campus.

Tourists are also drawn to electric scooters because they offer a unique way to explore a new city. Electric scooters allow tourists to see more of the city than they would on foot, and they are an affordable option compared to traditional tours.

Competitor analysis and market positioning

Conducting a thorough competitor analysis is essential to know where your electric scooter product stands in the market. Identifying your competitors, their strengths, weaknesses, and unique selling points can inform product development and marketing. Market positioning is the key to differentiating your product from the rest of the market.

One of the biggest competitors in the electric scooter market is Bird, which has become a household name in many cities around the world. Bird's strengths include its brand recognition and its large fleet of scooters. However, Bird has faced criticism for its safety record and its impact on the environment.

Lime is another major player in the electric scooter market. Lime's strengths include its focus on sustainability and its commitment to safety. Lime has also been successful in expanding its product offerings beyond electric scooters, with the introduction of electric bikes and mopeds.

When it comes to market positioning, companies can differentiate themselves by focusing on factors such as safety, sustainability, convenience, and affordability. By understanding the needs and preferences of their target audience, companies can develop products and marketing strategies that set them apart from their competitors.

Defining product strategy for electric scooters

Electric scooters have become increasingly popular over the years as a convenient and eco-friendly mode of transportation. To develop a successful product strategy for electric scooters, there are several key steps that must be taken.

Identifying customer needs and pain points

Before developing a product, it's essential to understand the needs and pain points of your target customers. Conducting thorough research through surveys, focus groups, and reviews can help you identify user needs and any pain points in the current market. For instance, you may find that customers are looking for scooters with longer battery life or more comfortable seats. Understanding your customer's needs helps align your product and marketing with their expectations for the product.

Setting product goals and objectives

Once you have a clear understanding of your customer's needs, it's essential to set clear, measurable, and time-bound product goals and objectives. Whether it's increasing market share, improving customer satisfaction, or maximizing profitability, setting goals keeps the product team aligned and focused. For instance, a product goal could be to increase sales by 20% within the first year of launch.

Developing a unique value proposition

Developing a unique value proposition is key to differentiating your product from competitors. The value proposition should clearly communicate the product's unique benefits, appeal, and value. For instance, your electric scooter may have a longer battery life, faster charging time, or a unique design that sets it apart from other electric scooters in the market. A well-defined value proposition helps in aligning the team working on the product to build a consistent and coherent experience for the customers while internally ensuring the product aligns with the business goals.

Prioritizing features and functionalities

Once goals are set, it's essential to prioritize features based on their value to the product goals and customer needs. For instance, if your goal is to increase sales, you may prioritize features that improve the product's usability or make it more affordable. Prioritization keeps the development streamlined towards the achievement of the product's goals and ensures the product launch is accomplished within the required timeline.

In conclusion, developing a successful product strategy for electric scooters requires a deep understanding of customer needs, clear product goals, a unique value proposition, and prioritized features and functionalities. By following these steps, you can develop a product that meets your customer's needs, stands out from the competition, and achieves your business goals.

Designing and prototyping electric scooters

Designing and prototyping electric scooters is an exciting process that involves a lot of creativity, innovation, and attention to detail. It is where product strategy comes to life, and the product team can see their ideas take shape. A user-centric approach to designing is crucial to ensure a seamless experience for the end-user. By keeping the user's needs and preferences in mind, the product team can create a product that meets their expectations and satisfies their requirements.

Similarly, taking sustainability, safety, and regulations into account while designing and prototyping is crucial. As the world becomes more conscious of the impact of human activities on the environment, it is essential to design products that are sustainable and eco-friendly. At the same time, safety is paramount, and the product team must ensure that the electric scooters are safe to use and comply with all relevant regulations.

User experience and interface design

Investing in a well-thought-out user interface design can make or break a product. User-centered design is key to creating an intuitive and enjoyable experience, which makes the customer satisfied with the product. The product team must consider various factors such as the age group of the target audience, their preferences, and the intended use of the electric scooters while designing the user interface. By doing so, they can create an interface that is easy to use, aesthetically pleasing, and functional.

Also, good user experience has a direct impact on customer retention and brand attraction. If the customers have a positive experience while using the electric scooters, they are more likely to recommend it to others, thereby increasing brand attraction and customer retention.

Material selection and sustainability considerations

Selecting the right materials for electric scooter production is not only crucial for efficient production but also for sustainability. The product team must consider various factors such as the durability, weight, and environmental impact of the materials while selecting them. Researching ways to use renewable materials or repurpose waste materials is an excellent way of ensuring that your products adhere to both customer and regulatory requirements. By using sustainable materials, the product team can reduce the carbon footprint of the electric scooters and contribute to a greener environment.

Safety features and regulations

Ensuring the safety of your customer should be a top priority of the product team. Research regulatory requirements for safety features in your target markets and ensure they are incorporated adequately into the scooters. The product team must go beyond regulatory requirements to include additional safety features, such as airless tires, real-time geo-fencing, or anti-theft mechanisms, to make the product stand out. By doing so, they can create a product that is not only safe but also offers additional benefits to the customers.

Prototyping and user testing

Prototyping and testing the product not only ensure that the product is designed and manufactured to specification but also helps in identifying areas of improvement and further development. The product team must create multiple prototypes and test them extensively to ensure that the electric scooters meet the required standards of safety, sustainability, and user experience. By doing so, they can identify any issues or problems and address them before the product is launched in the market.

In conclusion, designing and prototyping electric scooters is a challenging but rewarding process that requires a lot of creativity, innovation, and attention to detail. By taking a user-centric approach, considering sustainability, safety, and regulations, investing in user experience and interface design, selecting the right materials, and prototyping and testing extensively, the product team can create a product that meets the expectations of the customers and contributes to a better environment.

Production and supply chain management

Finally, the production and supply chain management of the electric scooter product must be taken into consideration. Managing the entire supply chain is crucial from selecting suppliers, managing inventory, to fulfilling customer orders. Quality control should not only be implemented during production but also throughout the supply chain to ensure the end product meets and exceeds expectations of the customers and regulators

Manufacturing processes and quality control

Choosing the appropriate manufacturing process and ensuring quality control is essential in the production of electric scooters. Only working with certified factories that adhere to national and international manufacturing standards should simplify quality control procedures, ensuring that the product is not only of high quality but also efficiently produced.

Supplier selection and management

Effective supplier selection and management can ensure efficient supply chain management. Ensure production processes and equipment suppliers are high quality and able to match the product specifications and requirements.

Inventory management and forecasting

Inventory management and forecasting are vital in ensuring an uninterrupted supply chain and availability of the product. Precise inventory management helps in managing supply and demand as well as preventing blockages during the production process.

Distribution channels and logistics

Finally, understanding the consumer purchasing trends and preferences, and having distribution channels that align with them is crucial. The logistics expenditure needs to be budgeted and accounted for to ensure effective stock penetration in all the markets. This will ensure stable logistics for the products, optimized prices, and maximum sales for the product team.


In conclusion, the management of electric scooter products spans across multiple disciplines and requires a thorough, well-thought-out approach. Understanding the market, defining the product strategy, creating distinction and desirability, and implementing efficient production and supply chain management practices are key to creating a successful electric scooter product.

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