KPIs for Product Managers

KPIs for Product Managers: feature usage

Discover the essential KPIs for Product Managers to track feature usage and measure the success of your product.

Product managers face a significant challenge in ensuring that their product is not only successful on launch but continues to grow and remain relevant as time goes by. In order to achieve this, they must constantly monitor and analyze various Key Performance Indicators (KPIs) that give them an understanding of how their product is performing in relation to user needs and business goals. One of the most critical KPIs for product managers is feature usage. Here, we will delve into the details of this KPI, and explore the best ways to use it to achieve product success.

Understanding KPIs for Feature Usage

What are KPIs and why are they important for Product Managers?

Before we dive into the specifics of feature usage, it's essential to understand what KPIs are, and why they play a crucial role in the success of products. KPIs, or Key Performance Indicators, are measurable values that a company can track over time to evaluate the effectiveness of its operations and strategies. Product managers rely heavily on KPIs to monitor the performance of their products, identify areas that need improvement, and make informed decisions that benefit both users and the business.

For example, a product manager might use KPIs to track the number of new users signing up for the product each month, the amount of time users spend on the product, or the number of errors or bugs reported by users. By measuring these KPIs over time, the product manager can gain a better understanding of how the product is performing and where improvements can be made.

The role of feature usage in product success

Feature usage KPIs are a critical element for understanding how users interact with the product. It provides a product manager with valuable insights into how the features are used or not used. By tracking feature usage KPIs, product managers can identify which features are popular among users and which ones are not. This information can be used to prioritize feature development, improve user experience, and increase user engagement.

For example, a product manager might track the number of times a specific feature is used each day, the percentage of users who use a particular feature, or the number of new users who use a feature within a week of signing up. By analyzing this data, the product manager can identify which features are most important to users and which ones need improvement.

Understanding feature usage KPIs can provide a product manager with the details of the product, increasing the usability of the product and ultimately improving the product's chances of overall product success. By focusing on the features that users find most valuable, product managers can create a product that is more likely to meet the needs of its users and be successful in the market.


KPIs are an essential tool for product managers who want to monitor the performance of their products and make informed decisions about product development. Feature usage KPIs, in particular, can provide valuable insights into how users interact with the product and which features are most important to them. By tracking and analyzing these KPIs, product managers can improve the user experience, increase user engagement, and ultimately, increase the chances of product success.

Identifying Key Features for Measurement

Analyzing user behavior and feedback

One of the crucial aspects of feature usage KPIs is analyzing user behavior and feedback. It is vital to take careful consideration of the product's user base. The more complex or vast the product, the more intricate the behavior analysis needed. Isolating the key features of the product, that were deliberately included, is a good start. Then advance to pay particular attention to the usage of these features. Engage with the user base and examine where user feedback makes their opinions on using the features.

For example, if you have a social media platform, you might want to analyze how users interact with different types of posts. Do they engage more with posts that have images or videos? Are they more likely to share posts that have a certain tone or topic? By understanding how users behave on your platform, you can identify the features that are most important to them and focus your measurement efforts on those areas.

Another way to analyze user behavior is to look at how users navigate through your product. Are there certain features that they use more frequently than others? Do they tend to use certain features in conjunction with each other? By understanding how users move through your product, you can identify the features that are most important to them and measure their usage more effectively.

Prioritizing features based on business goals

An effective way to ensure that product usage KPIs produce actionable insights is to prioritize features based on business goals. Product managers need to understand which features specific user segments value the most. Then use this information to highlight the importance of those features to stakeholders. Prioritizing the roadmap based on business goals allows for better decision-making when assessing the effectiveness of current features.

For example, if your business goal is to increase revenue, you might want to prioritize features that have a direct impact on revenue generation. This could include features like in-app purchases or advertising. By focusing on these features, you can measure their usage more effectively and make data-driven decisions about how to optimize them for maximum revenue generation.

Another way to prioritize features is to consider the competitive landscape. Are there features that your competitors offer that you do not? Are there features that your users have been requesting for a long time? By identifying these gaps in your product, you can prioritize the development of new features that will meet the needs of your users and help you stay competitive in the market.

Selecting the Right KPIs for Feature Usage

As a product manager, selecting the right key performance indicators (KPIs) for feature usage is essential for evaluating the impact of features on user experience. By measuring usage frequency, depth, user engagement, retention, conversion, and monetization, you can optimize the product's features for better user usage and increase revenue from the product.

Usage frequency and depth

Usage frequency and depth are the most commonly used KPIs for measuring feature usage. Usage frequency refers to how often a user encounters a feature, while usage depth is how deeply a user engages with a specific feature. By understanding these KPIs, you can evaluate the impact of features on user experience and adapt the product design to make the feature more accessible to the user base.

For example, if you notice that a particular feature is not being used frequently or deeply, you may consider redesigning the feature to make it more intuitive or accessible. Alternatively, if a feature is being used frequently but not deeply, you may consider adding additional functionality to the feature to increase user engagement.

User engagement and retention

User engagement and retention are key indicators for app success. User engagement refers to how often and how long a user interacts with the product, while retention refers to the number of users who continue to use the app for an extended period.

Measuring user engagement and retention is essential for reducing user churn rate and increasing revenue from the product. By analyzing session length, time spent on a feature, and how often a user accesses a specific feature, you can identify areas where users are disengaging from the product and take steps to improve the user experience.

For example, if you notice that users are spending less time on a particular feature, you may consider redesigning the feature to make it more engaging or providing additional resources to help users better understand the feature.

Conversion and monetization metrics

Conversion and monetization metrics are critical for measuring the success of a product. Conversion metrics focus on how users engage with the product, while monetization metrics focus on how the product generates revenue.

By analyzing usage, engagement, and retention, you can identify areas where users are more likely to convert to paid services or generate revenue for the product. For example, if you notice that users are spending a lot of time on a particular feature, you may consider adding premium features or services to monetize the feature.

Overall, selecting the right KPIs for feature usage is essential for optimizing the product's features for better user usage and increasing revenue from the product. By measuring usage frequency, depth, user engagement, retention, conversion, and monetization, you can identify areas where the product can be improved and take steps to improve the user experience.

Setting Targets and Benchmarks for Feature Usage KPIs

Establishing realistic goals

When a product is launched, it needs support to achieve an ambitious growth rate. It is helpful to set realistic benchmarks and targets for the product. This includes an effective plan of integrating progress monitoring tools to enable assessment and adjustment of targets as the-product grows. Establishing KPI targets allows product managers to measure and evaluate the success of the features and provide feedback for effective product growth.

Comparing against industry standards and competitors

Comparing with industry standards and competitors is necessary for an effective growth plan influence. Product managers should monitor competitor growth, assess the performance of competing products, and identify areas for product improvement. By identifying how the competition is succeeding, product managers can identify products that have a higher rate of competition. They can leverage gain and apply improvements to their own product, eventually leading to better product success.

Monitoring and Analyzing Feature Usage Data

Tools and techniques for tracking feature usage

There are different ways to streamline the process for tracking feature usage KPIs, including manual tracking, using specialized analytics tools, and in-app tracking. Tools like Google Analytics and Mixpanel can track user engagement, session length, and duration time, and so on. Other tracking tools like Inspectlet and FullStory, provide insights into user behavior by recording user sessions and presenting them for analysis by identifying critical gaps, tracking system performance, and making necessary improvements to streamline usage and access to specific features.

Interpreting data and identifying trends

Product managers must interpret the data and identify trends. Doing so provides insights into the product's usage across different segments. Once identified, it is necessary to adjust the product's design to cater to the identified segments' needs. The actionable insight gained can be used to optimize the fundamental structure of key features to ensure that the product usage is best catered to the needs of users across different segments. These insights, coupled with support from analytical tools, prove to be effective ingredients for successful product growth.


Effective feature usage KPIs can provide product managers with the critical elements needed to optimize a product for product success. By not only understanding feature usage KPIs and what to measure but also using and interpreting gained insight for product development and improvement, product managers can take actionable steps to ensure that the product is successful in delivering its vision to its users. Strengthening feature usage KPIs by prioritizing features, setting realistic targets, and monitoring rival products' success ultimately leads to a product that succeeds and grows with its users.