GTM Dictionary

The Go-to-Market Dictionary: Negative Keywords

Learn how to optimize your marketing strategy by using negative keywords.

When it comes to online advertising, negative keywords are critical for targeting the right audience for your brand. But do you know what they are, how they work, and how to use them to best effect?

Understanding Negative Keywords

Definition and Importance

Negative keywords are simply words or phrases that you don't want your ads to appear for. They help you filter out unwanted clicks and impressions, and reach the right audience, at the right time. Without negative keywords, you could end up with a lot of irrelevant traffic that wastes your ad budget, hurts your campaign performance, and reduces your ROI.

For example, if you are selling luxury watches, you may want to exclude negative keywords such as "cheap watches" or "affordable watches" to ensure that your ads only appear to those who are interested in purchasing high-end products.

It is important to regularly review and update your negative keyword list to ensure that you are not missing out on potential customers or wasting ad spend on irrelevant clicks.

How Negative Keywords Affect Your Campaigns

Negative keywords have a significant impact on your campaign performance. They help you avoid irrelevant clicks, improve your click-through rate, and boost your ad relevance score. This, in turn, helps you get better ad positions, more conversions, and a higher return on investment.

By using negative keywords, you save time, money, and effort on targeting the wrong audience and instead focus your resources on targeting the right one. This can lead to increased customer satisfaction and loyalty, as you are providing them with relevant and valuable information.

In addition, negative keywords can also help you identify new keyword opportunities and improve your overall keyword strategy. By analyzing the search terms that trigger your negative keywords, you can identify new keywords to target and expand your reach.

Types of Negative Keywords

There are three types of negative keywords: exact match, phrase match, and broad match. Exact match negative keywords are the most specific ones and only exclude queries that match your exact phrase. Phrase match negative keywords exclude queries that include your phrase but may contain other words before or after it. Broad match negative keywords exclude a wider range of queries that may contain synonyms, related terms, or misspellings of your phrase.

It is important to choose the right type of negative keyword match for your campaign goals and target audience. For example, if you want to exclude a specific phrase from your ads, you may want to use an exact match negative keyword. However, if you want to exclude a broader range of related terms, a broad match negative keyword may be more appropriate.

Overall, negative keywords are a powerful tool for optimizing your ad campaigns and improving your ROI. By carefully selecting and managing your negative keyword list, you can ensure that your ads are only shown to the most relevant and valuable audience, leading to increased conversions and revenue.

Identifying Negative Keywords

Analyzing Search Query Reports

One of the best ways to identify negative keywords is by analyzing your search query reports. These reports show you the exact search terms that people use to trigger your ads. By looking at the data, you can identify irrelevant keywords that you want to exclude from your campaigns. You can also find new keyword ideas that you may want to target with your ads.

For example, let's say you are running a campaign for a luxury watch brand. Upon analyzing your search query reports, you notice that your ads are showing up for searches related to "cheap watches" and "affordable watches." While these keywords may seem relevant at first glance, they are actually attracting the wrong audience and wasting your ad spend. By adding "cheap" and "affordable" to your negative keyword list, you can ensure that your ads only show up for searches related to high-end watches.

Utilizing Keyword Research Tools

Another way to identify negative keywords is by using keyword research tools. These tools help you discover new keyword ideas, suggest related terms, and provide search volume data. By using these tools, you can find negative keywords that you may not have thought of on your own. You can also get insights into the competitive landscape, search trends, and user behavior.

For instance, Google's Keyword Planner is a popular tool that can help you identify negative keywords. Simply enter your primary keywords and the tool will generate a list of related terms, along with their search volume and competition level. You can then review the list and add any irrelevant keywords to your negative keyword list.

Brainstorming Potential Negative Keywords

Finally, you can brainstorm potential negative keywords by putting yourself in the shoes of your target audience. Think about the common misconceptions, questions, and objections that people may have about your products or services. Then, use these insights to create negative keywords that exclude irrelevant traffic and keep your campaigns focused on the audience that matters to you.

For example, if you are selling organic skincare products, you may want to exclude keywords related to "chemicals," "synthetic," and "artificial." By doing so, you can ensure that your ads only show up for searches related to natural and organic skincare products.

In conclusion, identifying negative keywords is an essential part of any successful PPC campaign. By analyzing search query reports, utilizing keyword research tools, and brainstorming potential negative keywords, you can ensure that your ads are only shown to the right audience, thereby maximizing your ROI and minimizing wasted ad spend.

Implementing Negative Keywords in Your Campaigns

When it comes to running successful PPC campaigns, negative keywords are just as important as regular keywords. Negative keywords are the keywords that you don't want your ads to show up for. By adding negative keywords to your campaigns, you can ensure that your ads are only shown to the most relevant audience, which can help increase your click-through rate and conversion rate.

Adding Negative Keywords to Google Ads

To add negative keywords to your Google Ads campaigns, follow these steps:

  1. Sign in to your Google Ads account
  2. Select the campaign or ad group that you want to add negative keywords to
  3. Click on the "Keywords" tab
  4. Select "Negative Keywords"
  5. Click on the "Add" button
  6. Enter the negative keywords that you want to exclude
  7. Save your changes

It's important to regularly review your search terms report to identify any new negative keywords that you should add to your campaigns. This will help ensure that your ads are only shown to the most relevant audience.

Adding Negative Keywords to Bing Ads

To add negative keywords to your Bing Ads campaigns, follow these steps:

  1. Sign in to your Bing Ads account
  2. Select the campaign or ad group that you want to add negative keywords to
  3. Click on the "Keywords" tab
  4. Select "Negative Keywords"
  5. Click on the "Add" button
  6. Enter the negative keywords that you want to exclude
  7. Save your changes

Just like with Google Ads, it's important to regularly review your search terms report to identify any new negative keywords that you should add to your campaigns.

Using Negative Keyword Lists

If you have multiple campaigns or ad groups, you may want to use negative keyword lists to apply your negative keywords across all of them at once. This saves you time and effort and ensures that your exclusion list is consistent and up-to-date. To create a negative keyword list, follow these steps:

  1. Sign in to your Google Ads account
  2. Click on the "Tools & Settings" menu
  3. Select "Negative keyword lists"
  4. Click on the "Add" button
  5. Enter a name for your list
  6. Add your negative keywords
  7. Save your changes

Using negative keyword lists can help you save time and ensure that your exclusion list is consistent across all of your campaigns and ad groups. It's a good idea to regularly review your negative keyword lists and make updates as needed.

Best Practices for Managing Negative Keywords

Managing negative keywords is an important aspect of any successful PPC campaign. Negative keywords allow you to exclude certain search terms from triggering your ads, ensuring that your ads are only shown to the most relevant audience. However, managing negative keywords can be tricky, and it's important to follow best practices to ensure that your campaigns are successful.

Regularly Review and Update Your Negative Keywords

One of the best practices for managing negative keywords is to regularly review and update your exclusion list. This means checking your search query reports, using keyword research tools, and brainstorming new ideas on a consistent basis. By doing so, you can ensure that your campaigns are always focused on the right audience and exclude any irrelevant traffic.

It's important to note that search trends and user behavior can change over time, so what may have been a relevant negative keyword in the past may no longer be necessary. By regularly reviewing and updating your negative keyword list, you can ensure that your campaigns are always up-to-date and performing at their best.

Be Specific and Strategic in Your Selection

Another best practice for managing negative keywords is to be specific and strategic in your selection. This means choosing negative keywords that are closely related to your products or services, and that exclude traffic that is unlikely to convert.

For example, if you sell high-end luxury watches, you may want to exclude negative keywords such as "cheap watches" or "affordable watches". These keywords are unlikely to attract your target audience and may result in wasted ad spend. Instead, focus on negative keywords that are specific to your industry and product offerings.

It's also important to avoid using generic or overly broad negative keywords that may exclude relevant traffic and hurt your campaign performance. For example, using the negative keyword "shoes" may exclude users who are searching for "luxury watch straps", which could be a relevant audience for your ads.

Avoid Overusing Negative Keywords

Finally, it's important to avoid overusing negative keywords. While they can be helpful in filtering out unwanted clicks and impressions, too many negative keywords can limit your audience reach and hurt your ad visibility.

Make sure to use negative keywords strategically and in moderation, and always keep an eye on your campaign performance to ensure that your exclusion list is not hindering your success. It's also a good idea to test different negative keywords and monitor their impact on your campaign performance to find the right balance for your specific audience and goals.

By following these best practices for managing negative keywords, you can ensure that your PPC campaigns are focused on the right audience and driving the best results for your business.

Conclusion

Negative keywords are a powerful tool for any online marketer looking to optimize their ad campaigns, reduce costs, and improve ROI. By understanding what they are, how they work, and how to use them effectively, you can save time, money, and effort on targeting the right audience. Whether you're using Google Ads, Bing Ads, or any other advertising platform, following the best practices for managing negative keywords is critical for achieving your marketing goals.